FAQ

Q: Does my gift card expire?

A: No – our gift cards do not expire and there is no fee to keep them active.


Q: Where is my gift card redeemable?

A: You may redeem your gift card at all Terrain Cafe, Amis Trattoria, Bar Amis and Pizzeria Vetri locations.

 Terrain Cafe locations include:

  • Glen Mills, PA

  • Devon, PA

  • Westport, CT

  • Palo Alto, CA

  • Bethesda, MD

Amis Trattoria locations include:

  • Philadelphia, PA

  • Devon, PA

  • Westport, PA

 Bar Amis locations include:

  • Philadelphia, PA

 Pizzeria Vetri locations include:

  • Philadelphia, PA (Rittenhouse and Art Museum)

  • King of Prussia, PA

  • Washington DC


Q: Can I use my gift card to purchase tickets to your events?

A: Yes you may use your gift card to purchase tickets to any of our ticketed events.

Q: Can I refund my gift card for cash?

A: No – your card is not redeemable for cash refunds at any time.

Q: How can I check my gift card balance?

A: Gift card balances may be checked at: http://bit.ly/URBNgiftcard

Q: When will i receive my gift card?

A: Processing of gift cards will take 1-3 business days before they are shipped. Shipping via USPS takes 5-7 business days. If you need your order right away please choose “express shipping” on the checkout page.